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Terms & Conditions

Last updated: 31 August 2026

1. About these terms

These Terms & Conditions govern your use of Home Services Directory, including our website, directory listings, enquiry facilities and related services.

By using the website, you agree to comply with these terms. If you do not agree with them, please do not use the website.

2. Our service

Home Services Directory provides an online directory and enquiry platform designed to help homeowners find local tradespeople and businesses.

We may provide facilities that allow users to contact businesses or request quotations. We do not provide the services advertised by independent tradespeople.

3. Tradespeople and businesses

Tradespeople and businesses listed on the website are independent businesses and are responsible for the services they provide.

Businesses are responsible for ensuring that information supplied to Home Services Directory is accurate and kept up to date.

Where appropriate, businesses should hold any licences, qualifications, insurance or other permissions required to carry out the services they advertise.

4. Quotes and enquiries

A request for a quote or other enquiry does not create a contract between the homeowner and Home Services Directory or between the homeowner and a tradesperson.

Any agreement for work, including its price, scope, timescale, payment arrangements and warranties, is between the homeowner and the relevant tradesperson.

5. Your responsibilities

You must provide accurate information when using the website and must not use the service for fraudulent, abusive, misleading or unlawful purposes.

You must not submit content or information that infringes another person's rights or contains malicious software or other harmful material.

6. Directory information

We aim to provide useful and accurate information, but we cannot guarantee that every piece of information on the website is complete, current or error-free.

Businesses may change their services, prices, availability, contact details or other information without notice.

7. Reviews and user content

Where the website allows users to submit reviews or other content, users are responsible for ensuring that their submissions are truthful, relevant and lawful.

We reserve the right to remove or restrict content that we reasonably believe breaches these terms or is otherwise inappropriate.

8. Paid services

Some services or features provided to businesses may be subject to payment or subscription charges.

Any applicable fees, billing arrangements and cancellation terms will be communicated to the relevant business before the paid service is activated.

9. Limitation of responsibility

Home Services Directory does not carry out the work advertised by independent tradespeople and does not act as the contractor for work arranged between a homeowner and a tradesperson.

We are not responsible for the quality, safety, legality, availability or performance of services provided by independent businesses.

Homeowners should carry out their own checks and satisfy themselves that a tradesperson is suitable before entering into any agreement or making payment.

10. Availability of the website

We aim to keep Home Services Directory available and operating correctly, but we do not guarantee uninterrupted access to the website.

We may modify, suspend or discontinue parts of the website where reasonably necessary, including for maintenance, security or development.

11. Changes to these terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page and will apply from the date they are published.

12. Contact

If you have any questions about these Terms & Conditions, please contact us.